Frequently Asked Questions

We would recommend a joint site review with you, but at a high level, your existing content would just be ported over into our distribution.  Once there, you can choose the color scheme and layout options and all your content moves seamlessly.

Our default deployment strategy is to deploy your new site under our .az.gov domain using the following convention: https://<your_agency>.az.gov in alignment with the State Domain Naming Standard. Using this convention, ADOA-ASET pays for and maintains the domain name and SSL certificate renewals to ensure your site complies with the latest security policies and standards.  You may also continue to maintain your existing domain name as a secondary URL if you choose.  We will work with you to ensure any other domain names are redirected.  If we need to coordinate with 3rd-parties to move the DNS registrations to the State, we will do so.  In addition, we can work with your organization to ensure that your web site and SEO is setup to drive all searches and hits to the new name.  Over time as you see fewer redirects and consistent search results, you can drop the unneeded registrations.

We include maintenance and support of your site as part of the service, leaving you free to focus on the content of your site. We are also responsible for the full management of the platform and updating of its components and the software distribution.  While we do provide 24/7 access to your site, it is not “unfettered” in that we only expose the following user roles: 

• Contributor:  The contributor only has permission to create and edit their own content and cannot publish content, edit content created by others, or make any configuration changes to the system.
• Editor: The editor can create, modify and publish content.
• Power User:  This role is designed for agencies with technical staff capable of performing limited configuration changes to the site.

Our offering will continue to mature over time with additional options, capabilities and services. If you are interested in adding additional modules to your site or developing custom functionality for your site, we are happy to work with you to discuss options for providing the necessary access to your site as well as potential restrictions on our ability to provide support for these enhancements.

Please schedule a consulting session with our team to discuss available options.

If you are interested in taking the distribution and deploying yourself or modifying it, we have it available for download along with the Website Style guide (Located on the Resource page). 

Please schedule a consulting session with our team for more information.

Yes. The Getting Started Guide and User Guide are very helpful tools for basic instructions on content management. Also, ADOA-ASET YouTube videos that provide more details on using our platform. If you are interested in attending a professional training in a classroom setting, please submit a Service Desk ticket to discuss partnership options.

The State of Arizona distribution now offers the ability for State agencies to accept credit card payments through their website. This offering is designed to allow State agencies to accept credit card payments for simple transactions such as course registrations, permits or the sale of digital products. Each situation is unique, and we encourage you to submit a Service Desk ticket to discuss your options.

We currently provide a standardized theme with color schemes that align with the State of Arizona branding guidelines. Agencies have the ability to upload all of their own images and State approved logos as well as make some color changes. There are at least a dozen different content layout options. These provide agencies ample opportunities to ‘personalize’ their site while ensuring that all sites will have a level of consistency.

Yes. Mandatory and optional items are listed in the Website Style Guide, located on the Resource Page. The Agency Platform websites include all mandatory elements. 

Our offering will continue to mature over time with additional options, capabilities and services. If you are interested in adding additional modules to your site or developing custom functionality for your site, we are happy to work with you to discuss options for providing the necessary access to your site as well as potential restrictions on our ability to provide support for these enhancements.  Adding modules that are not in the distribution may involved agreements for support and maintenance. Please schedule a consulting session with our team for more information.

The Agency Platform is used by over 80 Arizona Government Agencies on over 200 websites. Drupal, the Content Management System that powers the Agency Platform, is used by government agencies all over the world including a multitude of US federal agencies.

The Agency Platform distribution websites are designed to be compliant with WCAG standards, State and Federal statutes, and all State policies.  The platform also uses Acquia Optimize to scan the website for any issues that that the agencies can monitor and fix as content is added. We provide a number of accessibility focused resources on our Resource Page. 

To request a quote, please submit a Service Desk ticket. Interested in learning more about how ASET can meet your website needs? Contact our Engagement Managers.

You can make content changes to your site from anywhere there is access to the internet.

Your agency's engagement manager can help.